-Graduate of Bachelor or Associate HRM, Tourism, Mass Communication and related field
-With at least 3-5 years experience as Front Office Supervisor preferably in a hotel industry
Knowledgeable in:
* standard front office procedures in hotel industry
* major tourist spots and favorite destinations within the province of Cebu
* guest facilities and products
Has the following skills:
* analytical and problem solving skills
* effective leadership skills
* planning, organizing, leading and controling skills
* superior written and oral communication skills
* excellent time management skills
* excellent customer service skills
* excellent telephone handling skills
* computer skills (MS Office and other related applications, hotel systems)
Has the ability to and can effectively and efficiently:
* communicate with co-employees (within and with other departments), immediate superior and guests
* handle guest complaints
* have keen eye for details
* perform multi-tasking
Other vital requirements:
* enjoys working with people and possesses friendly and outgoing personality
* high degree of professionalism and integrity
* keen enthusiasm possesses and displays high level of energy
* good interpersonal skills
* very patient and has high tolerance
* possesses good jugment and common sense
* a teamplayer
Contact Details
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